Patient Guide

FORMAL ECONOMY (SSS and GSIS member)

• Certification from the employer (Part IV of CF-1)
• Philhealth ID or any valid ID
• From your employer:
• Member Data Record (MDR)
• Summary or Certification of PHILHEALTH contribution (Six (6) months prior to confinement if without operation)

INFORMAL ECONOMY MEMBER
(Individually Paying Program/Self-Employed)

• Member Data Record (MDR)
• Philhealth ID or any valid ID
• Clear copy of Official Receipts covering Six (6) months prior to confinement if without operation

OFW MEMBER

• Member Data Record (MDR) with validity period
• Clear Copy of Official Receipt/s covering qualifying contribution

INDIGENT/ SPONSORED MEMBER
Family Health ID card with validity period

• Member Data Record (MDR)

LIFETIME/PENSIONER MEMBER (GSIS and SSS member)

• Philhealth ID for non-paying member
• Member Data Record (MDR)

FOR LEGAL DEPENDENTS

• Member Data Record (MDR) wherein the name of the dependent is stipulated
• Spouse: Marriage Contract with Civil Registry number
• Children below 21 years old: Birth Certificate of dependent with Civil Registry Number
• Parent 60 years old and above: Copy of Birth Certificate of member with Civil Registry Number & Photocopy of Senior Citizen ID

For further inquiries regarding Philhealth, you may call 553-8185 local 115.

Cash payments have to be made directly to our Cashiers, who are the ONLY authorized personnel to accept payments. For HMO members, Letter of Authorization have to be secured, approved and submitted to the Business Office staff prior Admission.

Present the following to the Admission Counter for direct admission:

• Attending Physician’s admitting order
• Government issued Identification card
• Philhealth Requirements (if PBEF portal says NO)
• Card and Letter of Authority (for HMO cardholders)

The following are the rooms available for patients comfort and care:

• Ward
• Semi-Private Room
• Small Private Room
• Deluxe Room
• Standard Suite
• Premiere Suite

Other reminders:

• Rooms are subject to availability.
• Patients with isolation orders from their doctor must avail of the Private Room.
• Cash payments should only be accepted at the Cashier.
• For HMO cardholders, Letter of Authorization must be secured, approved, and submitted to the Business Office prior to admittance.

Regarding visitors/ companions:

• Visiting hours are from 9:00 am to 9:00 pm
• For Private Rooms, a maximum of 2 companions are allowed to stay overnight with the patient.
• For Ward Rooms, a maximum of 1 companion may stay overnight with the patient
• A letter of authorization from respective legal guardian/s is required for children aged 7 years old and below to be able to be within hospital premises during the duration of the patient’s admission
• Guest rooms for patient’s relatives/ companions may be available upon request and can be coordinated with the Admitting Office. Guest Rooms are subject to general room availability and census.
• Only drugs from the hospital pharmacy and Central Supplies will be administered to the patient.
• Drugs and medical supplies bought outside the hospital are not allowed within the premises.

For further concerns you may contact WMC’s Business Office at 553-8185 local 120, 127, and 102.

FORMAL ECONOMY (SSS and GSIS member)

• Certification from the employer (Part IV of CF-1)
• Philhealth ID or any valid ID
• From your employer:
• Member Data Record (MDR)
• Summary or Certification of PHILHEALTH contribution (Six (6) months prior to confinement if without operation)

INFORMAL ECONOMY MEMBER
(Individually Paying Program/Self-Employed)

• Member Data Record (MDR)
• Philhealth ID or any valid ID
• Clear copy of Official Receipts covering Six (6) months prior to confinement if without operation

OFW MEMBER

• Member Data Record (MDR) with validity period
• Clear Copy of Official Receipt/s covering qualifying contribution

INDIGENT/ SPONSORED MEMBER
Family Health ID card with validity period

• Member Data Record (MDR)

LIFETIME/PENSIONER MEMBER (GSIS and SSS member)

• Philhealth ID for non-paying member
• Member Data Record (MDR)

FOR LEGAL DEPENDENTS

• Member Data Record (MDR) wherein the name of the dependent is stipulated
• Spouse: Marriage Contract with Civil Registry number
• Children below 21 years old: Birth Certificate of dependent with Civil Registry Number
• Parent 60 years old and above: Copy of Birth Certificate of member with Civil Registry Number & Photocopy of Senior Citizen ID

For further inquiries regarding Philhealth, you may call 553-8185 local 115.

For relief from emergency services, our ER is located at the entrance of the hospital. The ER may be contacted at 553-8185 local 104.